Refund policy

Rider Ritual Co want to ensure that you love your purchase, if however you are not 100% satisfied with your purchase for any reason, we want to make the return process as easy for you as possible. Rider Ritual Co is happy to offer a credit note or exchange within 30 days from the date of delivery.

We ask that for that items to be eligible for return, they must be returned in their original, unused condition with any tags attached, unless deemed faulty by our team.

Temporary Promotion on Full Price items:

Rider Ritual Co agrees to offer a credit note or exchange to the value of the purchase within 30 days from the date of delivery. Sale items are not eligible for a refund unless deemed faulty by our team.

Sale/Markdown items:

Rider Ritual Co agrees to offer a credit note or exchange to the value of the purchase within 30 days from the date of delivery. Sale items are not eligible for a refund unless deemed faulty by our team.

Final Sale items:

Rider Ritual Co does not accept any returns (inclusive of refunds, credit notes or exchange) for final sale items unless deemed faulty by our team. These items have been marked down to clear. This includes already reduced items purchased with a further discount or items marked as final sale.

International Returns:

All policies above for full price, sale/markdown and final sale items apply for International Customers. Please note that international online returns for change of mind will be at the customer's expense.

Still can’t find the answer to your question? We’re here for you! Email us at info@riderritualco.com.au